Sustainability

Over the past years, we have officially launched a policy of sustainable tourism development, which will be present not only on our online resources, but will also take a leading place in the life of the company, its employees, customers and partners.


Our mission

We strive to meet the needs of today's tourists and locals while preserving and enhancing opportunities for the future. Sustainable tourism implies the possibility of creating long-term conditions for the development of both tourism itself and the preservation of rich natural resources along with the diverse social and cultural values of local communities. Our ultimate goal is to achieve a higher standard of living for local people by promoting their economic growth as well as preserving environmental benefits and natural capital for future generations. 

Stagings Travel Design sends clients around the world. Cultural values and the pristine beauty of nature are at the heart of  our daily work. In practise, this ranges, from supporting local communities and the cultural heritage of the chosen destinations, to eliminating plastic during our trips. For us, sustainability is not a buzzword, it is what makes us move on and consciously implement our plans.

Our goal is to take permanent measures that can minimize the human impact on the environment, especially through a carbon offset project. We strive not only to do business, but also to support the country financially by creating jobs, promoting local communities and eco-hotels. 

We take care of future of our planet and the next generation. Each of our steps is aimed at preserving the flora and fauna in its original form, implementing projects to support small businesses (green-hotels, silent safari camps, master classes in cooking national dishes). We regularly hold discussions with our employees on how to minimize the impact of destructive attitudes on the country's ecology.

We are working with various organizations that are also looking to increase resilience across a wide spectre of challenges. These daily actions can lead us to our goal of improving people's worldview and their relationship to nature. We adhere to the Sustainable Development Goals set by the United Nations.


Our Commitments

Conscious management and human rights. With the committed support of conscious management, our company has a coordinator who is responsible for the development of sustainable tourism in all its forms. All plans and efforts are constantly developed and monitored in this direction.

Fair. Our employees work in a comfortable, supportive and safe environment. Company policy includes openness towards employees, fair wages, official paid leave (due to sickness, pregnancy, rest), bonuses (monthly and annual) and a transparent contract. 

Intolerance of corruption. No employee or contractor on behalf of Stagings Travel Design may accept or give bribes. As corruption is a step into a deep abyss, we build relationships openly and honestly.

Preventive action. Continuous monitoring allows us to monitor the risks associated with our product and our partners in order to anticipate the harmful effects on people, the environment and animals as much as possible. Every year we check the readiness of hotels, cars and restaurants to receive guests. Checks are carried out without warning, which makes it possible to objectively assess the situation.

Equality. We are an international company, and there is a place for any religion, skin colour and gender. We provide equal conditions for everyone without discrimination. 

Monitoring. We are strict about the quality of our services so we distribute a questionnaire to clients where they can leave their opinion. We review our plans and actions every season, that is, every six months. The processes of providing services are monitored daily, which allows us to respond in time to any changes. We have a 24/7 support line and are available from anywhere in the world.


Directions, environment and public relations

Local communities. On the itineraries and routes of out travellers, we always include visits to local communities for traditional dinners to get to know the life of ordinary people. That is, we try to support small communities that do not directly benefit from tourism. Interaction with such communities helps to reduce the negative impact on the main tourist destinations, and brings more experiences and uniqueness to the tourists' trip.

Utilization and energy consumption. Even though we do not have an office, we aim to take control of the entire complex recycling system in our working places. We reduce energy costs, divide waste into categories, collect waste paper, try to make everything simple, understandable and easy. We have zero plastic policy.

Ecological travel. The modern world has moved online, we are also following this trend, thereby reducing travel and air travel. We hold meetings and conferences in Zoom or solve everyday issues through Skype. For responsible travel, we try to use ecological modes of transport (bus, train, bicycle, etc.).


Suppliers, tours and activities

Responsible Suppliers. When booking accommodation and excursions with locals, we select those who support sustainable tourism principles, use sustainable materials in their daily lives and consume sustainable products. These people have principles that we respect and value when traveling for our tourists.

Conscious excursions. We do not invite foreign partners and clients to participate in activities that harm humanity, fauna, flora, contribute to air and river pollution, or are socially unacceptable.

Wild animals and animals in captivity. We only show tourists nature reserves and places with animals that strictly comply with the rules for combating cruelty to animals.

Eco-friendly transport. When developing the program, we assess various types of transport. The cost, environmental friendliness, comfort and safety are carefully analysed when making decisions.


Communication with clients and protection of information

Client privacy. All our employees are responsible for maintaining the confidentiality of customer information in any form (paper, electronic and oral). All employees are prohibited from disclosing information, and they are also responsible for information leaks. Does this mean the same as the previous sentence? The first sentence is enough, unless I don’t understand the difference.

Quality of service. All travellers have our and local contacts available 24/7, including contact details for local guides and key service providers. We respond to complaints, unforeseen circumstances from anywhere in the world and promptly respond to all force majeure circumstances.


Rights and obligations

This document reflects the company's current sustainable tourism policy. We implement and disseminate this policy across our operations under the leadership of the sustainable tourism team who oversee the entire process. This document will be amended every two years, which will take into account the company's progress in sustainable tourism policy and meet all the criteria of the realities of that time. First of all, we will receive certification in Travelife[BS1] , which will allow us to stay on track and move in the right direction.


Responsibility

The Sustainability and Ethical Travel Manager will be responsible for the content and any changes to this policy. She/he is also responsible for the implementation of all the points prescribed in the document and the dissemination of information among our partners, clients and employees.


KEY SUSTAINABILITY ACHIEVEMENTS IN 2022

Office and business activities

  • No physical office to reduce impact on the environment. At the same time, we follow the principles of sustainability wherever we work.
  • Promotional materials for each product and for next travel itineraries are digital. No use of paper materials such as brochures, posters, broadsheets etc.
  • We prioritise locally owned and managed lodges and hotels over the international chains and we work very closely with family-owned properties. We are currently building a list of ethical destinations and promoting them among our clients and partners, to bring more money into the local economy.

Waste and environmental control

  • Zero plastic policy
  • Together with a charity organization Ziedot.lv we developed a brand new carbon offset project for our clients and everyone willing to offset their footprint and reduce the impact of their flights by planting trees in Latvia - Offset your CO2 footprint - ziedot.lv

Suppliers and partners

  • We promote off-season trips to lessen the load of stress on a destination as well as providing the locals with year-round employment.
  • We request a certificate from hotel providers to ensure that we offer more sustainable choices.


KEY GOALS AND APPROACHES FOR 2024

Office and business activities

  • 40% of accommodation providers should be eco-certified (Travelife or another recognized establishment). We also plan to have 100 Ethical destinations on our list.
  • Our special offer itineraries will feature maximum human interaction with nature and immersion in the world of culture and tolerance.

Waste and environmental control

  • We continue to calculate emissions and keep finding new ways to participate in programmes that reduce our impact on the environment.
  • We suggest direct interaction with locals to our clients: from swapping recipes and cultural experiences to beach clean-ups.